We’d love to show you around! You can book a viewing for one of our show apartments now, and a member of our team will be in touch arrange a date. If you're overseas or outside the city, no worries - we can set up a virtual tour so you can explore from wherever you are. Book a viewing today and take the first step toward your new home. 

At Hillside Residence, you’ll have a dedicated property management team that’s here to make your renting experience smooth and enjoyable. Your Community Manager, along with our Leasing and Management team, will be with you from the start of your journey and throughout your tenancy—helping with anything you need along the way.

The timeline depends on how quickly you provide the required documents. Once submitted, our verification process typically takes 3–7 business days. After approval and completion of the initial payment, your booking is finalized.

No rent increases will happen during your initial tenancy term unless stated in your contract. Before your lease ends, your Community Manager will reach out to discuss renewal options, including any updates to your rent.

Your deposit is protected with My Deposits and will be refunded within 10 days after we agree on any deductions (if applicable). Normal wear and tear won’t be charged—just let us know if you have any questions.

Nope! We provide a detailed inventory report on move-in day at no extra charge.

Yes! We offer parking at all our locations for rent at a monthly rate. We also have EV charging spaces available. Please contact the team at your chosen location for more details. Unfortunately, this option is very limited, but we will be glad to give you options

Once everything is set—application completed, references passed, Right to Rent checks done, agreement signed, and payments received—we’ll arrange a convenient time to meet you on move-in day. We’ll hand over your keys, give you a home induction, and make sure you’re all set in your new space!

Yes! If you don’t meet our affordability criteria, you can use a guarantor who will also go through referencing checks.

We offer flexible lease terms ranging from 6 to 12 months to 3 years. Before your tenancy ends, your Property Manager will check in to discuss renewal options—so if you’re loving your home (which we think you will!), we’ll help you stay.

After having signed your tenancy contract from both sides and having paid your deposit and first months rent accordingly, the under-mentioned will apply: 

Once your referencing checks are complete, we’ll guide you through reviewing and signing your tenancy agreement. You’ll then pay your deposit and first month’s rent always 4 weeks prior of the start of your user agreement, with future rent payments due on the 5th of each month.

Your deposit and first rental payment can be via bank transfer into the account information with which we provide you at the time of application.

Your deposit is equivalent to 2 months rent and is held securely in the My Deposits scheme. It covers any potential damages beyond fair wear and tear.

Yes, we love them! There are some breed restrictions in place, so please contact us for full details.

Yes. Our residence provides direct, around-the-clock support from an on-site manager, ensuring assistance is always available whenever you need it.

If you’re moving out at the end of your tenancy, we ask for three months' written notice. If you need to leave earlier, let us know—we’ll talk you through your options. An early termination fee may apply.

Yes, we have special rates and customised plans for businesses, depending on the number of bookings and length of stay.

We provide simplified and customised invoicing for businesses. Payments can be managed on a monthly basis or under specific agreements to facilitate the financial arrangements of your organisation.

Absolutely, we work together with businesses to offer customised services such as catering, private events, airport transfers, and more, adapting to the needs of each corporate client.